Warning: getimagesize(https://media.energytimesonline.com/wp-content/uploads/2020/08/logo_n-removebg-preview-300x55.png): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found in /home/energytimes/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Saturday, June 19, 2021
Home Midstream Gas/Power 'KEDCO remains a leading customer-centric DisCo'

‘KEDCO remains a leading customer-centric DisCo’

- Advertisement -

‘KEDCO remains a leading customer-centric DisCo

The Management of Kano Electricity Distribution Company (KEDCO) says the company remains a leading customer-centric DisCo in the country.

According to the Management, KEDCO has continually embarked on series of training for staff in order to carry out the mandate of effectively rendering satisfaction to our numerous customers.

This training which focuses on making its staff more friendly and diplomatic has made all staff irrespective of position or cadre automatic customer-relations officers willing to provide the needed service to customers every time.

Part of the training involves how to source for complaints as well as resolve them to the satisfaction of the complainants in view of our policy of ensuring that complaints are exhaustively addressed to put smiles on the faces of our customers.

To ensure that customers get access to us, we introduce additional call lines to receive complaints and bring understanding to issues that may not be clear to customers while strengthening our online medium and Customer service points to receive and respond to complaints as swiftly as possible.

“In this regard, we wish to assure customers to continue to engage our staff whenever they need our services as we are only in business to serve them until their satisfaction is guaranteed”, the company said in a statement.

KEDCO also appeals to it’s customers to leverage the hospitality and warmth of our staff by reporting any attempts to vandalize or steal KEDCO’s installations as this will help us serve them better.

 

 

LEAVE A REPLY

Please enter your comment!
Please enter your name here

- Advertisment -

Most Popular

Death toll from Lagos LPG tanker explosion rises to 5 — NEMA

The number of persons killed in Thursday’s gas tanker explosion at the Ogun State Property Investment Company (OPIC) Plaza in Ikeja has risen to...

Scores injured, 25 vehicles burnt in Lagos gas explosion 

A LPG tanker exploded at about 1032hour on Thursday on the Mobolaji Bank Anthony Way opposite Sheraton hotels and Towers. Ikeja. The explosion was alleged...

Lagos begins demolition of structures under power lines

The Lagos State Building Control Agency, (LASBCA), said it would embark on demolition of illegal structures constructed under high tension cables and others. A statement...

Lekan Akinyanmi in full control of Lekoil Nigeria

Lekan Akinyanmi remains in full control of Lekoil Nigeria Limited (Lekoil Nigeria), the company officially recognized by the Nigerian government as custodian of some...

Recent Comments