Warning: getimagesize(https://media.energytimesonline.com/wp-content/uploads/2020/08/logo_n-removebg-preview-300x55.png): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found in /home/energytimes/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Saturday, April 10, 2021
Home Midstream Gas/Power IBEDC creates more customer care offices

IBEDC creates more customer care offices

. Commits to improved services delivery, In line with its commitment to improve customer experience and further promote excellent service delivery, Ibadan Electricity Distribution Company Plc (IBEDC), has created additional 13 new customer care offices in Ogun State as the first phase of this initiative. The newly created offices are to ensure easier accessibility and convenience for customers. This will lead to stronger interactions/feedback and facilitate robust / quick responses to customers’ enquiries and complaints. Speaking at the launch of the offices, the company’s Chief Operating Officer (COO), Engr. John Ayodele noted that the expansion of its Customer Care Offices is a deliberate attempt to bring services closer to the customers. He said “As a customer-oriented company, we are constantly developing initiatives and services that deliberately bring us closer to the customers, right where they live or do business”. Ayodele explained that the offices are strategically located across Ogun state – Owode-Yewa, Itele, Ilogbo, Magboro, Ogijo, Ilaro, Ifo, Mowe, Imo, Ago- Iwoye, Ijebu- Ife, Ashimolowo and Olumo communities. He further noted that the offices are located far from the regional office at Abeokuta to remove the stress of travelling long distances to get complaints resolved. He also urged customers to take advantage of the Customer Care office nearest to them to enjoy better and faster service in addition to our 24/7 Customer Care platform 07001239999 and customercare@ibedc.com. The COO concluded by stating that this is the 1st phase of the initiative across its franchise.

SourceAdmin

LEAVE A REPLY

Please enter your comment!
Please enter your name here

- Advertisment -

Most Popular

ETI appoints Fashina as Group Executive, Operations & Technology

Ecobank Transnational Incorporated (ETI), parent company of the Ecobank Group has announced the appointment of Tomisin Fashina as its new Group Executive for Operations...

Shell pays $3.243b to Nigeria’s govt in 2020

Shell, a global leading oil and gas producer on Wednesday published its 2020 Sustainability Report, its Industry Association Climate Review and its annual Payments...

Eni Makes Big Oil Find Offshore Angola

Eni has made a new light oil discovery in Block 15/06, in Angola’s deep offshore. The well has been drilled on the Cuica exploration...

DPR revokes Addax’s oil mining licenses for non-performance

.Re award licenses  to Kaztec and Salvic Consortium The Director Department of Petroleum Resources (DPR), Engr. Sarki Auwalu, has said that DPR revoked three Oil...

Recent Comments