Thursday, March 23, 2023
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Eko Disco pledges improved service delivery to customers

Eko Electricity Distribution Company (EKEDC) has engaged the residents of Festac Town, Satellite Town, Kirikiri Town, and Agboju areas in Lagos in a forum to dialogue on the issues affecting power supply.

The meeting took place on Thursday at the Rockview Hotel in Festac Town as many CDAs’ executives and customers under the Festac business district of the distribution company were in attendance.

According to a statement by the Disco’s General Manager, ,Corporate Communications, Godwin Idemudia, the forum was a continuation of the extensive engagement of customers and stakeholders across the EKEDC network to identify challenges affecting electricity supply under each district.

Speaking at the forum, the chief executive officer, Dr. Tinuade Sanda, represented at by the Chief Commercial Officer, Mrs. Rekhiat Momoh, appreciated the customers for their support as she promised to ensure prompt resolution of complaints brought to the fore at the forum.

She emphasized to the customers the need the curb vandalism and illegal connections as these do not only affect supply but also pose a risk and hazard to lives and properties.

However, the Chief Commercial Officer assured the customers that EKEDC is planning to add an additional line to supply the Festac environs and improve its turnaround time on complaints concerning faults.

The General Manager, Technical Services, Engr. Oluwafemi Olaoye, indicated at the forum that Eko Disco does not encourage the purchase of distribution transformers and other electrical equipment by customers.

“Eko Disco will continue to demonstrate its customer-centric stance by providing more effective ways to serve them better. Prior to our meeting in Festac, we have engaged our customers in Ijora, Ojo, Mushin, Ajah and Ibeju districts, and we are also going to organise such forum with the other districts in due time.’ he added.

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